Client Stories by Gerent

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Gerent is an outstanding partner for our organization. It's always a pleasure to work with them and we know we can rely on them in long-term, short-term, complex, and smaller-scale projects.

I was pleasantly surprised at what the team accomplished within the given timeline. I’ve worked with a lot of devs, and few are as easy to work with as Gerent’s consultants have been.

Gerent truly took the time to get to know our organization inside and out — the unique challenges we faced and our vision for the future. They didn’t just provide a service; they became real partners in our journey. Their team worked hand-in-hand with us to migrate our old system to the new Nonprofit Cloud (NPC), and their dedication and expertise made all the difference. Now, we have a solid system that really supports our mission — today and long-term. We’re thrilled to keep this valuable partnership going as Front Porch Cohousing continues to grow and thrive.

Always on top of things, engaging and happy to partner with us on solutions.

Took the time to understand our needs.

Listened well, shaped the targets to match our objectives.

It was a joy to work with the team.

Implementation done on time and under budget.

Very professional with attention to detail; pleasure to work with.

As the NJEA positions itself to better organize and engage our membership around the values, interests, and needs that matter most to them, our partnership with Gerent is essential to our work. This collaboration will take our membership systems far beyond our current capacity of billing and tracking simple engagement points to being able to see a richer, more authentic, data-driven view of who our members are and how we can improve our member-centric organization.

Gerent worked with us when we had a ton of data constraints— and let us work through them while we paused the implementation.

Gerent takes the time to understand what you're trying to solve for, actively engages in formulating solution options, and offers well considered recommendations on the best path forward.

Gerent’s team of seasoned functional practitioners worked with us to analyze and understand the business requirements and integrations needed to support our desired model. They helped us efficiently and expertly deploy Sales and Service Cloud and Mulesoft [...] We could not have launched Salesforce without their consulting help.

MSA (“The Safety Company”)

MSA aligns service processes across teams in AMER, EMEA, and APAC.

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ORCID

ORCID enhances membership management and drives operational efficiency with Sales Cloud.

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Grand Pacific Resorts

Grand Pacific Resorts replaces an existing voice system with Service Cloud Voice and Amazon Connect.

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M. H. Eby

Gerent enables M. H. Eby to unlock scalable sales functionality with Automotive Cloud.

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Strato

Gerent helps Strato, Inc. achieve insight into revenue-driving sales activities and drive revenue with Sales Cloud.

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Front Porch Cohousing

Front Porch Cohousing collaborated with Gerent to develop a business value roadmap in addition to implementing Nonprofit Cloud.

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C&N

Gerent worked with C&N to design and implement a customer-friendly account-opening solution.

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Kitsap Credit Union

Gerent helps Kitsap CU build out an efficient contact center within Financial Services Cloud.

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IPSY

A beauty product subscription service establishes a central hub and process for new product submission.

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Cruise & Vacation Desk

Gerent and Cruise & Vacation Desk debut the Cruise Accelerator: a Salesforce solution designed to enable travel agents and agencies.

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Orgill

Orgill achieves real-time visibility into its customer data, integrates its ERP with Salesforce, and establishes field service capabilities.

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Care Australia (Phase 2)

Gerent ANZ helped CARE deploy a best-in-class microfinance platform to facilitate lending between beneficiaries, donors, and FSP partners.

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Care Australia (Phase 1)

Gerent helps Care Australia build a custom payment management system ahead of the fundraising peak season.

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Solugen (Phase 1)

Gerent worked with Solugen to harmonized sales process that would facilitate lead cultivation, relationship management, pricing, sampling, and reporting.

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Solugen (Phase 0)

Solugen defines a future-state business process to ensure efficient sales operations and accurate forecasting.

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Novolex

A packaging manufacturer consolidates its data and creates a single source of truth across its acquisitions.

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Dunmore

Dunmore designs and debuts a holistic sales process within Sales Cloud.

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PTR Group

PTR Group leverages Sales Cloud to drive collaboration across business units and enable better cross-selling.

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Methods Machine Tools - Manufacturing (Production Parts)

A manufacturer establishes a better pricing process and transaction experience with Sales Cloud.

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Steinbach Credit Union

Gerent helps a credit union distill more ROI and practical value out of a prior Financial Services Cloud implementation.

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NJEA

Gerent and NJEA launch the OneNJEA: a multiphase initiative designed to transform the association's operations and provide the services & support its constituents need to excel in their work.

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Barrett Distribution

Barrett cements Slack as its primary collaboration platform and takes full advantage of purpose-built automations.

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Top Echelon

Top Echelon streamlines lead intake, assignment, and management with Sales Cloud.

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Diakonia

Diakonia's in-house recruiting team stands up new candidate-tracking functionality within Sales Cloud.

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TNTX

TNTX used Sales Cloud to create a shared repository for customer data and institutional knowledge.

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Insurance Brokerage - Insurance (MGA/U)

One of the world's largest brokerages builds a scalable Salesforce foundation to facilitate a period of hypergrowth.

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Cruise Line Company - Travel, Tourism & Entertainment

A major cruise line empowers its sales, service, and casino management teams by trading its legacy CRM for Salesforce.

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Travel Agency - Travel, Tourism & Entertainment

A travel company uses MuleSoft to streamline operations and decrease manual data entry.

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Luxury Cruise Provider - Travel, Tourism & Entertainment

Gerent's Cruise Accelerator helps a luxury travel provider deliver best-in-class experiences.

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Cruise Provider - Travel, Tourism & Entertainment

A cruise provider builds a user-friendly portal for travel agents.

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Manufacturer/Retailer - Retail Consumer Goods

A manufacturer achieves unprecedented oversight of external sales team activities.

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Manufacturing Business - Manufacturing (Plastics)

Gerent enables a manufacturer to update its Salesforce instance to ensure scalable functionality and improve user experiences.

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Manufacturer - Manufacturing (Specialty Chemicals)

A specialty chemicals manufacturer improves lead tracking and builds a central platform for documentation requests.

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Manufacturer

A manufacturer uses Experience Cloud to give external sales reps visibility into customer account, inventory, and order data.

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Manufacturer

A manufacturer redefines and deploys new customer care processes within Service Cloud.

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Manufacturer

A manufacturer uses Sales Cloud gain visibility into project pursuits and report on opportunities without inflating pipeline.

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Manufacturer

Gerent helps a manufacturer strategize a multi-part Sales and Service Cloud implementation.

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Manufacturer - Manufacturing (Mounting & Docking Solutions)

A manufacturer uses Experience Cloud to create a best-in-class experience for its distributors and contractors.

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Manufacturer

A manufacturer builds the infrastructure necessary to support its partnership with a 3PL partner.

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Manufacturer

A manufacturer uses Sales Cloud gain real-time visibility into its sales efforts, deals, and regional opportunities.

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Manufacturer - Manufacturing (Consumer Goods)

Gerent delivers a roadmap detailing "quick wins" that would drive immediate value for a manufacturer.

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Manufacturer

A manufacturer achieves a real-time view into its orders-in-progress with MuleSoft.

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Manufacturer

A manufacturer enhances its opportunity and partner relationship management capabilities via a 2-week Quick Start.

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Manufacturing Company - Manufacturing

A manufacturer stands up a self-service portal to facilitate better collaboration with distributors.

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Manufacturer

A manufacturer adopts Salesforce in preparation for a global expansion.

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Manufacturer

A manufacturer implements a new case management process with Sales Cloud.

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Manufacturer - Manufacturing (Custom Extruding)

A packaging manufacturer launches a new custom-quoting process with CPQ.

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Energy Provider - Utilities (Electric)

A utilities company uses Service Cloud to facilitate timely and effective debt collection.

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Energy Provider - Utilities (Electric)

Gerent develops a minimally-customized E&U Cloud proof-of-concept for an energy distributor.

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Distributor

A distributor's sales and marketing departments achieve a holistic view into customer accounts.

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Manufacturer - Manufacturing (Construction Materials)

A materials producer reimagines and accelerates its warranty application process with Salesforce.

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Manufacturer - Manufacturing (Specialty Chemicals)

A specialty chemicals producer consolidates ~2,000 (duplicate-rich) accounts into ~700 single accounts.

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Manufacturer

A manufacturer standardizes its sales process, improve lead tracking, and elevate customer service.

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Manufacturer

A manufacturer establishes a consolidated sales process within Manufacturing Cloud.

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Manufacturer

A manufacturer migrates its sales activities onto Sales Cloud.

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Supply Chain Intelligence Provider - Manufacturing (Freight Intel)

A FreightIntel business uses CPQ to generate multiple complex quotes for clients.

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Manufacturer

A manufacturer enables its team to improve lead management and deliver exceptional service.

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Manufacturer - Manufacturing (Construction Materials)

A materials manufacturer establishes a unified sales and marketing platform.

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Manufacturer - Manufacturing (Specialty Chemicals)

A long-time Salesforce customer reconfigures its org to support refined sales and R&D processes.

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Manufacturer

A producer of agricultural products improves and scales its S&OP processes with Manufacturing Cloud.

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Electrical Distributor - Distribution

An electric distributor institutes a streamlined opportunity management and realizes productivity enhancements with Manufacturing Cloud.

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Distributor

A distributor tracks its entire customer lifecyle within Sales Cloud.

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Distributor - Distribution (Electrical)

An electrical distributor uses automation and analytics to drive marketing and sales efficiency.

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Property Leasing & Management Firm - Real Estate

A real estate investment firm executes strategic improvements to its Sales Cloud org.

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Workforce Mobility Provider - Consumer Business Services

A workforce mobility provider replaces its 1980's-era legacy system with a custom Salesforce platform.

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Manufacturer - Automotive (Dealership Group)

A fleet dealer deploys a unified sales process within Sales Cloud and integrates its org with a manufacturer's DMS.

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