Gerent | AI and Data

We use these four approaches to help your company accelerate the value you get from AI

AI Strategy
Assessments

Proofs of
Concepts (POCs)

Salesforce
Strategy + Implementation

AI Agency-as-a-Service

Gerent is a trusted partner with over 16 years of experience providing strategic solutions across highly regulated industries like healthcare, banking, and education. With a proven track record of delivering Salesforce implementations and advanced AI solutions, we ensure compliance, security, and efficiency at every stage. Selected by key Salesforce divisions as an Agentforce partner, we continue to drive transformative impact through innovation and deep industry expertise.

These seven approaches typically offer the most rapid traction with AI:

AI Agency-As-
A-Service

Salesforce Strategy
& Implementation

Business
Development Engine

AI CRM
Partner

Rapid POC
Validation

Conversational
Commerce

Content
Engines

From big tech to open source, global AI investment is unprecedented. This brings us new tech almost daily.

We use that tech to deliver our services to you and curate them in a sandbox environment. Start prototyping in a week or less with Gerent-powered prototyping solutions for AI.

AI Strategy Assessments

Define a robust AI strategy. Assessments can be coupled with POCs.

POCs and ready-to-go solutions

Over 50 already exist, such as knowledge engine which rapidly cleans up knowledge bases.

AI Agency-as-a-Service

Up and running in as little as a week, ROI focused, rapid and flexible approach.

Salesforce Strategy + Implementation

Power custom Salesforce solutions to enhance your business processes.

We work across all major AI tiers in order to activate a whole AI strategy.

We've seen companies across a range of industries take a tiered approach to their AI strategy. We help clients navigate through every tier: from Salesforce AI activation in tiers 1 and 2 to custom applications in tiers 3 and 5.

Our Focus Areas

We build on and develop solutions across our vertical practices, from Manufacturing to Regulated Industries to Architecture/Engineering/Construction (AEC) sectors. Examples include:

Operational Efficiency

Utilizing AI to scan cases in Salesforce and generate skill-based routing
An agentic business development research that find prospective accounts and opportunities
Optimizing call center cost / CX - ROI Proving with AI

Business Development

Increasing proposal responsiveness and identifying new projects
Optimizing sorting and matching process for RFP responses
Employing agent-based business development system

Marketing Efficency

Employing efficient, accurate content ingestion for marketing
Leveraging dynamic content packaging for diverse audience needs
Maximizing content organization to enhance findability and usability

Workforce / Customer Experience

Harnessing a chatbot solution for routine inquiries
Utilizing workforce efficiency tools
Applying customer sentiment analysis tool

Location-based Businesses

Creating an interactive wayfinding solution for efficient navigation
Building dynamic crowd management system using live data
Obtaining a seamless online ordering system from local vendors

Some ways our tools have helped customers across industries

Data Validation

Tagging

Pricing Analysis

Salesforce and AI implementation and customization services

Power your Salesforce goals with Agentforce AI solutions, including Sales and Service Agents.

Enhance customer journeys with CRM Analytics and Service Agents.

Prepare your data for Einstein AI and boost customer and employee interactions.

Unify data with Salesforce Data Cloud and streamline workflows with Sales Agents.

Use Tableau and AI-driven analytics to make smarter decisions.

Transform operations across sales, service, and marketing with Agentforce AI.

Unlock New Capabilities with Agentforce and AI

Gerent’s Agentforce Quickstart enables businesses to deploy intelligent AI agents tailored to their unique needs. Here are just some of the use cases that we can enable with Agentforce and AI:

Sales and Service Assistants: Automate follow-ups, manage tasks, and provide real-time insights to empower your teams.
Business Development Engine: Emulate your strongest BDR, scan the web and your contacts for new leads and lead scoring.
Customer Service Agents: Deliver 24/7 support across channels, reducing costs and improving customer satisfaction.
Sales Engagement: Automate scheduling, answer product inquiries, and guide customers through the sales process.
Recruitment Automation: Streamline hiring with automated candidate tracking, interview scheduling, and communications.

With Agentforce AI, you can elevate customer experiences, streamline operations, and drive success.

See two of these demos at Dreamforce ‘24!

Financial Aid & Admissions Support: Assist students through complex financial aid and admission processes. Click here to schedule a demo

Automated Service Contract Offering: Recognize moments when customers could be offered a service contract, and generate service contract recommendations to call agent. Click here to schedule a demo

NEW - Connected Assets and AI Demo

Bolt Data and Gerent demonstrate the transformative impact of Connected Assets and AI within Salesforce Manufacturing Cloud

Evergreen AI

These three areas are — and will be for some time — the evergreen areas of innovation in AI.

Our goal is to maintain (and improve) your solutions with Understanding, Generation, and Interaction as foundational pillars.

Gerent AI keeps you ahead of the curve by continuously integrating the latest advancements around these pillars into your tailored ecosystem.

Gerent’s Commitment to AI

In October 2022, Gerent invested in Enginable, a dedicated entity whose mission is to leverage rapidly emerging AI advancements in everything we do, to bring outsized value to our customers.

Campbell Hyers

Head of Data + AI, Gerent
CEO of Enginable

"Many of our customers have been successfully using AI and data for more than a decade, and they recognize we are in an unprecedented time. We are thrilled to be helping them, and we want all of our customers to benefit from these new, once-in-a-generation capabilities.”

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AI and Data

We use these four approaches to help your company accelerate the value you get from AI

These seven approaches typically offer the most rapid traction with AI:

From big tech to open source, global AI investment is unprecedented. This brings us new tech almost daily.